Chief People Officer

Date of Posting:
Location: Syracuse, NY (preferred but flexible)

Responsibilities Include (but are not limited to):

Culture Development

  • Promote Core Values and collaborative culture through coaching, team building activities, and other strategies
  • Facilitate annual Great Place to Work® (GPTW)Trust Index Survey and consistently work to improve scores year over year
  • Design, deliver and administer a benefits package for all locations that employees view as a true benefit
  • Champion change management and take on cultural problems across all locations
  • Develop and promote Diversity & Inclusion policy

 Talent Acquisition

  • Build a proactive recruitment system to fill our talent pipeline and identify passive candidates
  • Work with managers to identify the best fit talent, utilizing Core Values with every hire
  • Leverage social media to enhance internal and external recruiting efforts
  •  Develop a consistent and standardized interview procedure Company-wide that focuses on Core Values and Culture vs. educational and experience levels
  •  Collaborate with Marketing to strengthen and promote Mohawk’s employer brand as a GPTW internally and externally via various platforms (e.g., LinkedIn, Mohawk Website, Glassdoor, Twitter) and through various marketing materials (collateral, give-a-ways, etc.)

 Employee Retention

  • Ensure effective implementation of onboarding program
  • Mentor and develop managers through training, one-on-one coaching, and help them to effectively utilize enrichment plans
  • Create a formal plan to identify and develop the next generation of leaders and ensure continued succession planning takes place
  • Develop a program for more frequent recognition of internal game changers
  • Build structured processes to help employees create a career and personal development path utilizing enrichment plans
  • Manage compensation and rewards structure
  • Maintain Recognition Program & vendor partnership for peer-to-peer rewards and recognition

Training & Performance Management

  •  Develop, coach and mentor employees in partnership with managers and supervisors
  • Lead the performance management process to maximize the potential of all employees
  • Implement focused training & development to empower employees to exceed client expectations
  • Define, measure, and hold managers and supervisors at all levels accountable for their performance
  • Identify gaps, train, coach and mentor managers/supervisors on progressive discipline

Management Responsibilities

  • Manage the staff of the Human Resources, Training and Culture functions
  • Develop and implement budget, effectively aligning resources
  • Consult with legal counsel as appropriate, and/or as directed by the CEO on personnel matters
  • Provide data-driven insight into human resources (e.g., HRIS) and business performance
  • Act consistently with the strictest of confidence and ethically
  • Uphold applicable federal and state laws
  • Monitor and evaluate employment trends and market analysis of job titles and compensation to keep MGL moving to the forefront of progressive companies
  • Oversee compensation programs to ensure regulatory compliance, competitive salary levels, and equitable pay
  • Administer benefit programs, evaluating and recommending improvements where needed.
  • Evaluate procedures and technology solutions to improve human resources data management
  • Support organizational structure and staffing levels to accomplish company goals and objectives (OKR’s)

Desired Skills/Education/Experience:

  • Active Listener to be able to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate to be able to effectively facilitate personnel situations.
  • Management of Personnel Resources – Motivating, developing, and directing people as they work, identifying the best people for the job.
  • Excellent organizational and people skills, with the ability to work well in a team environment
  • Communicate effectively in writing and speaking
  • Extensive knowledge and direct experience with compliance in the areas of EEOC, DOL, FLSA, Worker’s Comp., FMLA, PFL, Disability (ADA), Unemployment etc.
  • Effective negotiating skills for internal relationships as well as for outside vendor contract dealings
  • Bachelor’s Degree or higher in HR or 10+ years progressively responsible experience
  • SHRM-CP / SHRM-SCP Certification preferable (or willingness to obtain)

 Employee Key Characteristics and Attributes (include but not limited to):

  •  Integrity/Ethical
  • Friendly/approachable
  • Relationship-builder
  • Empathetic/sympathetic
  • Ability to listen to hear and understand
  • Ability to solve problems creatively
  • Even tempered, calm under stressful situations
  • Ability to multi-task effectively
  • Trustworthy
  • Reliable
  • Dependable
  • Respectful of others
  • Accountable
  • Initiative and commitment (go that extra mile)

 Salary & Benefits

  • Salary commensurate with experience
  • Full array of benefit plans


Please send cover letter and resume to